Expert Insurance Claim Support for Property Owners on the Sunshine Coast & Brisbane.
Independent, detailed building and damage assessments to help you get the fair insurance payout you deserve. Fast 24-hour reporting by qualified experts.
At PropInspect, we take the pressure off Brisbane homeowners to conduct these inspections and offer our professional expertise to make sure your place is in tip-top shape before you move in!
Insurance Claim Support
What are Stage & Handover Inspections?
A stage inspection is a detailed check conducted at key points during a construction project to ensure the work meets building codes, safety standards, and the approved plans. These inspections occur at critical milestones (we’ll discuss them in more depth below)—and are designed to catch and address any issues before proceeding to the next phase.
But where does a handover inspection fit into all this? You may be wondering. Well, for homeowners, a handover inspection or a Practical Completion Inspection (PCI) is the last step in a long line of milestones that signifies the end of the construction process and the beginning of the rest of their lives. At PropInspect, we offer handover inspections independently and as part of our stage inspections to ensure a comprehensive evaluation of your build. The five main steps of a stage inspection typically include:
Benefits of our service:
Unbiased reporting — We work for you, not the insurer
Detailed evidence — High-quality photos, measurements, and defect analysis
Faster resolutions — Comprehensive reports help avoid disputes and under-settlements
Local expertise — Over 30 years combined construction experience in Queensland conditions (storms, termites, moisture, etc.)
24-hour turnaround on reports (guaranteed where possible)
Please note that we do not conduct plumbing or electrical inspections and recommend engaging qualified professionals for those specific areas. However, we are more than happy to recommend reputable contractors to assist with these specialist inspections.
One of the most in-depth evaluations we do at PropInspect, a handover inspection, is all about examining the structural integrity and workmanship of a new home build. At PropInspect, we follow a comprehensive checklist covering everything from structural elements to finishes, ensuring that your new home meets the highest standards and is free of any issues before handover. Our handover inspection includes the following areas:
Inspection Checklist
- Hallways & General Living Areas
- Kitchen
- Laundry
- Bedrooms
- Bathrooms & Ensuites
- External of Property
- Floors
- Walls
- Ceilings
- Doors
- Windows
- Stairs
- Benchtops
- Sinks & Basins
- Taps & Handles
- Shower, Toilets, & Tubs
- Garage & Carport
- Deck, Verandah, & Patio
- Driveway & Paths
- Retaining Walls
- Roof
- Sub Floor Areas
Within the above areas, we will inspect the following components:
- Cabinets & Drawers
- Wardrobes
- Sealants
- Appliances
- Smoke Detectors
- Ventilation
- Downpipes
- Brickwork, Fascia, etc.
- Gutters, Flashing, Voids, etc.
Our Insurance Claim Support Services
We provide specialist inspections and detailed reporting for the following common insurance claims.
Specialist inspections include
Storm & Hail Damage — Roof, gutter, fascia, and exterior assessments
Water & Flood Damage — Identifying hidden moisture, mould risks, and structural issues
Fire & Smoke Damage — Thorough evaluation of affected areas
Impact & Accidental Damage — Documentation for insurance purposes
Dispute & Re-inspection Support — Second opinions when you disagree with the insurer’s assessment
Pre-claim & Post-repair Inspections — Verify repairs meet standards
All reports include
Clear photos with annotations
Scope of works recommendations
Identification of pre-existing vs. new damage
Compliance with Australian standards and Queensland building codes
The PropInspect Insurance Claim Process
Contact Us — Call or book online with details of your claim
Site Inspection — Our qualified inspector visits at a time convenient for you
Detailed Assessment — Thorough visual & non-invasive inspection (using technology where needed)
Comprehensive Report — Delivered within 24 hours with evidence to support your claim
Ongoing Support — We can explain findings and provide follow-up if needed
Why Independent Support Matters in Australia
Insurance companies use their assessors or loss adjusters, who may underestimate damage or attribute it to wear-and-tear (not covered). An independent report from a licensed building inspector like PropInspect provides objective evidence that carries weight with insurers — and with the Australian Financial Complaints Authority (AFCA) if you need to escalate.
In Queensland’s challenging climate, where storms, hail, heavy rain, and flooding are frequent, our local expertise helps clearly identify genuine insured damage versus general wear. This detailed documentation often leads to faster approvals and fairer settlements for homeowners.
Unlock Peace of Mind With PropInspect
When dealing with insurance claims, uncertainty and stress are common. Our independent building inspections give you clear, professional evidence so you can confidently negotiate with your insurer and get the outcome you deserve.
Whether you’ve had storm damage, water leaks, hail, or any other insured event, we provide thorough, unbiased assessments that protect your interests — not the insurance company’s.
Located on the Sunshine Coast and servicing Brisbane, PropInspect is here to support homeowners through the claims process. Don’t settle for less than you’re entitled to.
Reach out to our team today for fast, reliable insurance claim inspection support.
We had a great experience with our building and pest inspection. The inspector was professional, thorough, and explained everything clearly. The report was detailed and delivered quickly. Highly recommend this service to anyone needing an inspection!
najmeh sharafkhani
Was easy to organise with Farshid providing available timeslots and liasing with the agents. Inspection conducted on time and report provided immediately. The report was very detailed with photos. Follow up conversation was very helpfu. Highly reccomended.
Uday Singh
Organising an inspection was quick and easy. I was very satisfied with the inspection and it was great I could ask questions as the inspection was progressing and receive feedback. Drone camera access to upper floor roofing was reassuring as some inspection companies just label the area as inaccessible. The report was detailed and clearly explained. Highly recommended.
Frank L
Fully recommend. Farshid is punctual, reliable and a great guy. We walked me through the inspection and provided a very detailed report. Definitely would use him again. Super professional and friendly service!
Aleix Torres
Propinspect provided us excellent service, speedy turn around and a thorough inspection. A detailed report was sent to us same day as we had short B&P terms and Farshid was happy to accomodate us. Thank you
Cassie Jamie Phillips
Five starts is short for the great and professional job that Farshid did in the inspection of our new house. He picked several issues. 1000% recommended
Fabio Hernan Guarnizo Reyes
Book an Inspection
Book a professional building inspection today and get peace of mind knowing your property is safe and secure. Don’t wait—schedule now to uncover hidden issues before they become costly problems!
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